The Program will be transitioning to a new Third-Party Administrator vendor on 11/30/2026. Due to the change in systems, administrative functions such as processing claims, enrollments, and certifications may experience a brief pause in the second half of November. Normal functions will resume 11/30/2026. We thank you for your patience during this transition period.
For members with an urgent medical need, please contact your CCE or the NPN. If you have questions about an application or about this transition, please contact the call center at 888-982-4748, Monday – Friday, 9:00am – 5:00pm ET.