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We are here to help. If your questions are not addressed using the process above, and you have general questions about the Program or are having problems accessing care, please call us at 1-888-982-4748, Monday to Friday, 9:00 a.m. to 5 p.m. ET and ask to speak to a WTC Health Program Member Services Representative.

Questions about your care, including scheduling appointments, should be directed to your Clinical Center of Excellence (CCE) or the Nationwide Provider Network (NPN).