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  1. For Members
  2. Find a Clinic

Find a Clinic

The WTC Health Program has multiple Clinical Centers of Excellence (CCE) throughout the New York (NY) metropolitan area. There are specific CCEs for Responders and Survivors. The Nationwide Provider Network (NPN) provides care for members outside of the NY metropolitan area.

Once you are enrolled in the WTC Health Program, you will visit a CCE or NPN provider for your initial health evaluation, annual monitoring exams (Responders and Certified-Eligible Survivors only), and any care necessary to treat your certified WTC-related conditions.

Existing members should contact their CCE or the NPN directly to schedule medical appointments. New members will receive a welcome letter with information on how to schedule an initial health evaluation at one of the CCEs or through the NPN. If you have questions about the CCEs or the NPN, please call the WTC Health Program at 1-888-982-4748.

Below is a list of the CCE clinics based on the eligible groups:

Fire Department, City of New York (FDNY) Responder Clinics

Members enrolled in the WTC Health Program as a FDNY responder (active or retired) can receive monitoring exams and treatment through the FDNY WTC Health Program Clinical Center .

Locations: Brooklyn, Manhattan, Queens, Staten Island, Long Island, and Orange County

  • FDNY Headquarters
    9 Metro Tech Center
    Brooklyn, NY 11201
  • Brentwood, Long Island (Mental Health Services Only)
    1001 Crooked Hill Road
    Brentwood, NY 11717
  • Commack (Physical Health Services Only)
    2171 Jericho Turnpike, Suite 300
    Commack, NY 11725
  • Fort Totten, Queens
    Fort Totten, Building 413B
    Bayside, NY 11359
  • Manhattan (Mental Health Services Only)
    251 Lafayette Street
    New York, NY 10012
  • Middletown, Orange County
    2279 Goshen Turnpike
    Middletown, NY 10941
  • Staten Island
    1688 Victory Boulevard, Suite 101A
    Staten Island, NY 10314

For more information about the FDNY program, please call FDNY at 1-718-999-1858 or visit https://www.fdnywtcprogram.org/

WTC General Responder Clinics

The following Clinical Centers of Excellence provide WTC-related medical services to General Responders in the NY metropolitan area. New General Responder members receive information on how to select one of the clinics below in the welcome letter sent following enrollment.

WTC Survivor Clinics

The following Clinical Center of Excellence provides WTC-related medical services to Survivors in the NY metropolitan area.

  • NYC Health + Hospitals
    WTC Environmental Health Center
    1-877-982-0107 (Elmhurst and 32nd Street)
    1-212-238-7400 (Gouverneur)

    Locations: Manhattan and Queens
    (Exams also conducted in Spanish and Chinese. Interpreters for other languages available)

    • Gouverneur Healthcare Services
      227 Madison St
      (Clinton St.)
      New York, NY 10002
    • Elmhurst Hospital Center
      79-01 Broadway RM D1-24
      Elmhurst, NY 11373

      Main Building, First Floor
      Entrance located on 80th St. & 41st Avenue

    • 32nd Street
      145 East 32nd Street, 11th Floor
      New York, NY 10016

  • William Street Clinic (operated by Optum Serve Health Services)
    156 William Street Suite 301
    New York, NY 10038
    1-800-714-7426
    Location: Manhattan

Nationwide Provider Network

The Nationwide Provider Network (NPN) serves both Responder and Survivor members who live outside the NY metropolitan area.

The NPN is administered by Managed Care Advisors (MCA)-Sedgwick. If you are a member of the NPN and need assistance, please contact the NPN directly.

Wondering if the NPN needs to make your appointment or if you can make your own? Visit MCA-Sedgwick’s NPN Appointment FAQ page.

Important Note on NPN Billing: Due to the NPN transition completed on August 1, 2022, who NPN members and providers contact for billing-related questions depends on the date of service.

  • For services on or after August 1, 2022, please contact Managed Care Advisors (MCA)-Sedgwick at 1-800-416-2898 (option 1 for members, option 2 for providers).
  • For services before August 1, 2022, please contact Logistics Health Inc. (LHI) at 1-877-498-2911, (option 1 for members, option 2 for providers).

Page Last Reviewed: August 10, 2022
Page Last Updated: November 19, 2024