What to know
VAMS is a free, easy-to-use, secure, online tool to manage vaccine administration that allows appointment scheduling and patient registration, documentation of vaccine administration, and reporting of data to CDC or the jurisdiction's immunization information systems (IIS).
Vaccine Clinics
VAMS facilitates patient scheduling, vaccine administration workflow, and patient monitoring. The roles for clinic operations include healthcare professional (physician, physician assistant, nurse, nurse practitioner, clinical pharmacist, etc.), front desk staff, clinic administrator, and inventory manager. There is overlap between tasks these roles preform in the manuals and guides. Please be sure to check that your role preforms a task as you read through a manual or guide. If you are a clinic in a jurisdiction using VAMS and you need help with implementing VAMS, contact your jurisdiction points of contact or clinic administrator for assistance. If you have technical questions, you may also contact the VAMS help desk.
User Manuals
- Clinic Administrator
- Healthcare Professional
- Front Desk
- Third-Party Clinic Administrator
- Inventory Manager
- Third-Party Clinic Healthcare Professional
Quick Reference Guides
- Accessing Vaccination Certificates in VAMS
- Guest Registration
- Documenting Vaccinations at Standard & Mobile Clinics
- Multi-Factor Authentication in VAMS
- Documenting Vaccinations at Third-Party Clinics
- VAMS Clinic Data Reports
- Email Notifications from VAMS
- VAMS User Access Troubleshooting Tips
- Inventory Management
- Clinic Types in VAMS
- VAMS Clinic Appointment Reservation Tiers
- Clinic Scheduling Stand-Alone Functionality
- Clinics Offering School-Located Vaccines and Vaccines for Children
Public Health Jurisdictions
VAMS allows jurisdictions to provide end-to-end vaccination services and manage vaccination clinics. If you are a VAMS jurisdiction point of contact and have questions, please contact the VAMS Help Desk via phone or by selecting “Get Help” in the top right header from any page after you have logged into VAMS. The VAMS Help Desk phone number can be found in your VAMS portal.
User Manual
Quick Reference Guides
- Accessing Vaccination Certificates in VAMS
- Guest Registration
- Multi-Factor Authentication in VAMS
- VAMS User Access Troubleshooting Tips
- Scheduling Appointments for Recipients
- Jurisdiction Data Reporting
- Jurisdiction Scheduling Stand-Alone Clinic Set-up
- Manage All Users within Your Jurisdiction
- Clinics Offering School-Located Vaccines and Vaccines for Children
Organizations
VAMS allows these groups (e.g. employers, local health departments, etc.) to bulk input individuals who are eligible to receive the vaccine (vaccine recipients), who will then receive an email to register in VAMS so they can schedule an appointment to receive a COVID-19 vaccination. If you are an organization (e.g., grocery store with eligible frontline staff, elder services program with eligible individuals) in a jurisdiction using VAMS and you need help with implementing VAMS, contact your jurisdiction points of contact or clinic administrator for assistance.