Purpose
The purpose of this document is to provide information about the various clinic types available in VAMS.
Starndard Vaccination Clinic Types: Clinic, Hospital, Pharmacy, Pop-Up
Examples: Urgent care centers, retail clinics and pharmacies, community hospitals, temporary vaccination sites at schools, etc.
- Options for this type of clinic in VAMS include clinic, hospital, pharmacy, and pop-up
- Have one permanent or one temporary location for vaccination
- Can receive inventory at the clinic's permanent physical address or at an alternate shipping address
- Are publicly searchable and open to all recipients for scheduling appoingments
- Set an established schedule for appointments
- Can be set up to offer the following clinic services:
- Vaccinations
- COVID-19 Testing
- Scheduling Only
- School-Located Vaccines
- Vaccines for Children
- Field-Located Vaccines
- Other
- Vaccinations
*NOTE: If Other is selected, provide a brief description of the clinic sevice in space provided.
Mobile Vacciantion Clinic Type
Examples: Mobile clinic bus, mobile clinic van
- One clinic with multiple locations for vaccination
- Can add multiple locations for vaccinations
- Require a permanent address to receive inventory
- Are publiccly searchable and open to all recipients for scheduling appointments
- Set an established schedule for appointments
- Can be set up to offer the following clinic services:
- Vaccinations
- COVID-19 Testing
- Scheduling Only
- School-Located Vaccines
- Vaccines for Children
- Field-Located Vaccines
- Other
- Vaccinations
*NOTE: If Other is selected, provide a brief description of the clinic sevice in space provided.
Third-Party Vaccination Clinic Type
Examples: Long-term care facility (LTCF), nursing home, employees-only clinic within a hospital, etc.
- Are not publicly visible/searchable by recipients in VAMS*
- Clinic staff responsible for both adding and managing recipient records as well as administering and tracking recipients in VAMS
- Can receive inventory at the clinic's permanent physical address or at an alternate shipping address
- Do not establish a schedule in VAMS for appointments
*Third-party clinics have the option to mark themselves as "availabe for scheduling: to allow walk-in appointments scheduling. By default, this option will not be selected and the clinic will not be publicly searchable.
Quick Tip
Key Difference Between Clinic Types in VAMS
Standard and Mobile Clinics
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Third-Party Clinics
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Benefits and Considerations of Clinic Vaccination Types in VAMS
Standard Vaccination Clinics
Benefits
- Recipients schedule their own appointments.
- VAMS manages all recipients notifications (e.g., appointments reminders, confirmations).
- Clinic schedule is easily adjustable to account for clinic absences and staffing needs.
Considerations
Standard vaccination clinics are not as useful for:
- Quick clinic setup; a clinic schedule must be set up in VAMS
- Recipients with accessibility challenges (e.g., lack of internet, literacy or language barriers)
- Clinics that do not want their vaccination site to be visible to the general population
Mobile Vaccination Clinics
Benefits
- Recipients schedule their own appointments.
- VAMS manages all recipient notifications (e.g., appointment reminders, confirmations).
- Clinic schedule is easily adjustable to account for clinic absences and staffing needs.
Considerations
Mobile vaccination clinics are not as useful for:
- Clinic with no permanent shipping address for receiving inventory
- Quick clinic setup; a clinic schedule must be set up in VAMS
- Recipients with accessibility challenges (e.g., lack of internet, literacy or language barriers)
- Clinics that do not want their vaccination site to be visible to the general population
Third-Party Vaccination Clinics
Benefits
- No clinic schedule to set up because recipients do not schedule appointments in VAMS.
- Supports walsk-ins more easily.
- Offers accessibility support for recipients; no system interaction is required for recipients.
- Limited to select recipients added by the clinic; not publicly searchable unless the clinic administrator marks the clinic as "available for scheduling," in which case it will appear in search results for walk-in appointments only.
Considerations
Third-party vaccination clinic staff must establish local processes for activities such as:
- Managing the schedule for recipients and the clinic
- Confirming Pre-vaccination Actions are complete
- Notifying recipients who declined to receive VAMS notifications that they are eligible for:
- Vaccination at the clinic
- Their next dose of vaccine, if applicable
- Vaccination at the clinic
Clinic Service Types in VAMS
Once assigned a Clinic Type, Clinics in VAMS are assigned a Clinic Service Type. The available Clinic Services are dependent on the chosen Clinic Type, as certain Clinic Services are exclusive to certain Clinic Types. In total, there are seven Clinic Service types in VAMS.
Available for All Clinic Types:
- Vaccinations
- Enables the scheduling of COVID-19, Mpox, and routine vaccination appointments
- NOTE: Third-Party Clinics are exclusive to the Vaccination Clinic Service type. Third-Party Clinic cannot be set up for any other service, and they only allow for walk-in appointments (no future appointment scheduling).
- Enables the scheduling of COVID-19, Mpox, and routine vaccination appointments
Available Only for Standard and Mobile Clinics:
- COVID-19 Testing
- Enalbles the scheduling of COVID-19 testing appointments
- Enalbles the scheduling of COVID-19 testing appointments
- Scheduling Only
- Enables the scheduling of vaccination and/or general appointments
- NOTE: No vaccination logging permitted under this clicnic service type
- Enables the scheduling of vaccination and/or general appointments
- School-Located Vaccines
- Enables the scheduling of COVID-19, Mpox, and routine vaccination appointments
- Enables the scheduling of COVID-19, Mpox, and routine vaccination appointments
- Vaccines for Children
- Enables the scheduling of COVID-19, Mpox, and routine vaccination appointments
- Enables the scheduling of COVID-19, Mpox, and routine vaccination appointments
- Field-Located Vaccines
- Enables the scheduling of COVID-19, Mpox, and routine vaccination appointments
- Enables the scheduling of COVID-19, Mpox, and routine vaccination appointments
- Other
- Enables the scheduling of COVID-19, Mpox, and routine vaccination appointments
- Enables the scheduling of COVID-19, Mpox, and routine vaccination appointments
VAMS Help Desk Contact Information
For additional support, complete the contact form for the VAMS Help Desk
Toll-Free Number | +833-748-1979
Email: CARS_HelpDesk@cdc.gov
Hours of Operation | 8:00 AM - 8:00 PM EST I Monday - Friday