Promising Practices from Sexual Health Clinics

As part of the Ending the Ending the HIV Epidemic in the U.S. (EHE) Initiative

Purpose

Sexual health clinics (i.e., STI clinics) play a vital role in the EHE Initiative. These promising practices highlight ways that clinics are strengthening their infrastructure and improving service delivery to address HIV and other STIs among the communities they serve.

Missouri Department of Health and Senior Services/St. Louis County

May 2024

The Institute for Public Health at Washington University in St. Louis and the Missouri Department of Health and Senior Services have joined forces to address rising sexually transmitted infection (STI) rates throughout the St. Louis region by developing a powerful new data analysis tool that enhances the information that physicians and other health care providers access. The tool, a sexual health data platform in use since late 2021, collects and aggregates patient STI test results (positive and negative) from participating providers for HIV, syphilis, chlamydia, gonorrhea, and trichomonas—moving beyond the standard reporting of positive-only results to paint a more complete picture of sexual health in the region. Key data elements in the platform include data such as individual demographics, clinical test type/results, and prescribed/administered treatment. It was created to drive regional collaborations focused on population level interventions, and some projects are showing progress: congenital syphilis (CS) review boards recently used the robust data to comprehensively assess factors contributing to CS in the region, and a women's health clinic co-located with a very busy emergency department used patient visit data to build a case for expanded walk-in care. Future plans include platform expansion to address emerging public health issues.

Washington, D.C.

May 2024

The Washington, DC Health and Wellness Center (DCHWC), has joined forces with the DC Forensic Nurse Examiners (DCFNE) to coordinate an expedited, comprehensive process for patients who have experienced sexual assault or intimate partner violence to receive safe, private sexually transmitted infection (STI) and HIV prevention services. DCFNE—which supports survivors of sexual assault, intimate partner violence, and family violence with free medical care by specially trained nurses—has established direct linkage to care at DCHWC, a clinic that provides HIV pre-exposure prophylaxis (PrEP), HIV post-exposure prophylaxis (nPEP), and other STI screening and treatment services for free or low cost. The collaboration offers patients a number of services: the convenience of direct access to nPEP medications either after they leave the emergency room or as an alternative to visiting the ER; comprehensive STI screening, treatment, and follow-up; access to the rapid response hotlines of both organizations (available 24 hours/7 days a week); and the ease of proximity for a streamlined care experience—the clinics are located just a few blocks away from each other.

Maryland Department of Public Health / Prince George’s County Health Department

November 2023

The Prince George's County Health Department (PGCHD) in Maryland recently restructured their HIV PrEP program leading to a twofold increase in their ability to engage with diverse populations. A key contributor to the increased engagement was the launch of a new team dedicated to providing PrEP services. The team is comprised of one PrEP manager and two PrEP counselors who provide PrEP education, assessments, follow up and referrals, and work closely with an onsite HIV/STI physician. Through collaboration with Disease Intervention Specialists and health department staff conducting outreach activities, the team has seen a notable increase in young LGBTQ+ people accessing PrEP services. Most recently, PGCHD implemented a broader-reaching social media campaign for all county residents, including women and heterosexual men who may not be represented in other PrEP advertising. PGCHD plans to continue expanding PrEP services by adding a nurse and community health workers to their team, and by strengthening partnerships with the county's domestic violence program, CBOs working with priority populations, and community providers.

Louisiana Department of Health / Open Health Care Clinic (East Baton Rouge Parish)

November 2023

Open Health Care Clinic is increasing its use of technology through the implementation of digital check-in and self-scheduling solutions. This strategic move is geared towards optimizing patient interactions, curbing wait times, and boosting the clinic's efficiency. A notable advantage of the new system is that patients can conveniently check in up to a week prior to appointments and proactively update their records, expediting the overall process. The digital check-in system also bolsters patient privacy by minimizing the need for personal information exchanges with front desk staff. To address diverse patient preferences, the clinic also offers conventional check-in alternatives. Open Health Care Clinic's dedication to elevating the patient experience is fostering a more streamlined, person-centered healthcare system.

Jefferson County Department of Health / Alabama Department of Public Health

August 2023

The Jefferson County Department of Health in Birmingham, Alabama, has increased clinic capacity at all three of its sexual health clinics by implementing an express STI service model, known as Fast Track. The clinic uses a set of pre-appointment questions to triage patients requesting services. Once triaged, patients without symptoms can easily schedule a Fast Track visit for HIV/STI testing. During the visit, a Disease Intervention Specialist provides specimen collection instructions, patient education, risk-reduction counseling, and referral for HIV PrEP, if needed. Fast Track allows patients to receive timely notification of their test results, and visits have steadily increased since the program's introduction in late-2019. From 2020 to 2022, the Fast Track Program increased its patient volume from 888 to 1863 visits, with plans to further expand Fast Track services through the implementation of online self-scheduling. As of July 2023, clinics have completed 1252 visits since the start of the year. With Fast Track in place, providers can dedicate more of their appointment time to patients with symptoms suggestive of an STI, and patients with or without symptoms can more easily receive the timely STI and HIV testing services they need.

Fulton County Board of Health / Georgia Department of Public Health

August 2023

The Neighborhood Union Health Center of Fulton County Board of Health in Atlanta, Georgia, has launched express clinic services for oral HIV PrEP. To remain on PrEP, CDC guidance recommends that clients follow up with their providers every three months and complete lab tests before the client's next PrEP refill. Depending on the timing of the follow-up visit, repeat lab tests may include HIV, bacterial STIs (syphilis, gonorrhea, chlamydia), triglyceride and cholesterol levels, and tests to assess kidney function. Prior to launching the program, all appointments were in-person and at least an hour long, limiting the number of clients that could be seen each day for PrEP appointments or other sexual health services. With the Neighborhood Union Express Clinic in place, clients only need to meet with a provider once per year, and this can be in-person or via telehealth. Since the program's launch, a typical PrEP follow-up visit for repeat testing only takes 10-15 minutes. Once results are received, the client is seen by a provider if there are any concerns. Providing express services for oral HIV PrEP has increased Neighborhood Union's capacity to offer convenient, client-centered PrEP care.

Orange County Department of Health / California Department of Public Health

August 2023

The Orange County Department of Health in Orange County, California, launched a rapid antiretroviral therapy (rART) program at the local 17th Street Testing, Treatment and Care Clinic. Since the program's launch in 2020, the clinic has linked over 247 clients newly diagnosed with HIV to rART and reengaged 65 clients into HIV medical care. For clients previously lost to follow-up, the program has designed workflows that incorporate community partnerships, HIV-related data and reporting, and review of patient medical records to improve reengagement outcomes. The clinic also utilizes public health investigators and case managers to reengage clients into care. They are trained to be socially, culturally, and linguistically competent with an understanding of the social determinants of health that affect a client's ability to take their HIV treatment regimen as prescribed. The program is able to link clients to longer-term HIV medical care and support services based on each client's needs and service eligibility (e.g., insurance status, income level, existing provider relationships, etc.). Since the launch of the program, 76 percent of clients the clinic has reengaged into HIV care have achieved viral suppression.

County of San Diego Health and Human Services Agency / California Department of Public Health

August 2023

In August 2023, the HIV, STD, and Hepatitis Branch of Public Health Services in the County of San Diego Health and Human Services Agency implemented a doxycycline as sexually transmitted infection (STI) post-exposure prophylaxis (doxy as STI PEP) program in their regional clinics. Having a bacterial STI, like primary or secondary syphilis, can increase someone's risk of getting or transmitting HIV. For that reason, doxy as STI PEP is part of a syndemic approach to reduce new HIV infections and STI/HIV-related illness in the region among populations disproportionately affected by STIs and HIV. Eligible clients who are interested in doxy as STI PEP receive a 14-tablet (7-dose) starter pack and are a written prescription for additional medication. The doxy as STI PEP program has generated considerable interest among eligible clients. In the first 17 days of program implementation, 23 clients started doxy as STI PEP.

Marion County / Indiana State Department of Health

May 2023

The Bell Flower Clinic of the Marion County Public Health Department in Indianapolis, Indiana, has successfully increased patient engagement thanks to a recent communication campaign focused on PrEP awareness in gay and bisexual men. Since the campaign launched in early November 2022, referrals, visits, and PrEP prescriptions at the clinic have more than doubled. The secret to the campaign's success was including eye-catching, sex-positive messages on popular dating apps, posters, and bus wraps displayed around the city. Another key component of the campaign was gathering community member feedback to ensure that the messaging resonated with and reached the intended audiences. In the future, the Bell Flower Clinic plans to build upon the momentum of the campaign by expanding its work with lessons learned from its recent success.

Learn More‎

Learn about funded projects that invest in sexual health clinics as part of the Ending the HIV Epidemic Initiative