Queen Mary 2 December 21 2024

At a glance

Learn about the gastrointestinal illness outbreak on the Cunard Line ship Queen Mary 2 (voyage M501) in December 2024, including outbreak details and actions taken in response.

Outbreak details

Cruise line: Cunard Line

Cruise ship: Queen Mary 2

Voyage dates: December 21, 2024–January 3, 2025

Voyage number: M501

Date outbreak reported to VSP: December 23, 2024

Number of passengers who reported being ill during the voyage out of total number of passengers onboard: 294 of 2,565 (11.5%)

Number of crew who reported being ill during the voyage out of total number of crew onboard: 54 of 1,233 (4.4%)

Predominant symptoms: diarrhea, vomiting, abdominal cramps

Causative agent: unknown

Actions in response to the outbreak

In response to the outbreak, Cunard Line and the crew aboard the ship reported the following actions:

  • Consulted with VSP about sanitation cleaning procedures and reporting ill cases
  • Increased cleaning and disinfection procedures according to their outbreak prevention and response plan
  • Isolated ill passengers and crew

VSP is conducting a field response for an environmental assessment and outbreak investigation to assist the ship in controlling the outbreak.

Tips for healthy cruising

Learn how passengers can protect themselves.

More information

Tracking GI illnesses

Gastrointestinal illness is a commonly used term for acute gastroenteritis (AGE). Reporting gastrointestinal illness is important. When passengers and crew tell the medical center onboard about their symptoms, it helps GI outbreaks get detected quickly. This allows steps to be taken to limit the spread of illness. Medical staff evaluate symptoms to see if they meet our case definition for AGE:

  • Three or more loose stools within a 24-hour period or what is more than normal for that person OR
  • Vomiting along with one of the following symptoms: diarrhea, muscle ache, headache, abdominal cramp, or fever

Cruise ships are required to report these cases to us.

Note: Cases reported are totals for the entire voyage. It does not mean all people are sick at the same time, such as when they arrive or leave a port or ship.

Finding causative agents

Norovirus is often a cause of gastrointestinal outbreaks on cruise ships, but we don't always know the cause of the outbreak when we begin an investigation. Finding the agent that caused an outbreak (causative agent) can take time. When an outbreak occurs, people whose symptoms met the case definition are asked to provide stool or vomitus samples. These samples are tested to determine the causative agent.

In this outbreak, samples are pending collection.

Learn more about AGE monitoring and how VSP responds to AGE outbreaks.