Centers for Disease Control and Prevention 1600 Clifton Rd. Atlanta, GA 30329, USA
800-CDC-INFO (800-232-4636) TTY: (888) 232-6348
Case Management
Clinical and diagnostic services are often provided by state or local TB clinics and staffed by health department personnel or contracted service providers. Patients may also seek medical care for LTBI or TB disease in the private medical sector. Regardless of where a person receives medical care, the primary responsibility for ensuring the quality and completeness of all TB-related services rests with state and local public health agencies.
Case management is a strategy that health departments use to manage patient care and help ensure patients successfully complete treatment. Case managers are health department employees, including nurses or other public health professionals. In the case management approach, a case manager is assigned primary responsibility for ensuring that all treatment and public health activities affiliated with the TB patient are completed, including:
- Establishing a trusting relationship with the patient
- Educating the patient about TB and its treatment
- Developing a treatment and monitoring plan
- Ensuring the patient adheres to and completes treatment
- Conducting quality assurance through systematic regular review of patient progress
